It is thus a big umbrella, offering a variety of jobs that are essentially customer-oriented. The courses are such designed that students are capable of identifying, understanding and catering to innumerous needs of the consumers, both technically and practically. The various industries that seek students with hospitality management degree are travel trade, tourism industry and hotel industry.
These courses aim at developing certain general skills sought by the employers of various industries like excellent verbal and written communication skills and ability to write reports, documents and essays on any topic, development of leadership and delegation qualities and the mindset to work as groups, analytical and critical mind, problem-solving skills, evaluating, researching and presentation of reports and data in technical way.
Together with the on-field experiences and technical know how, the personal qualities of a student is also taken into considerations as it is a consumer-oriented sector that demands certain attributes like cooperative and friendly nature, good networking, negotiating and communicating skills, customer handling aptitude and outspoken qualities, interpersonal skills and ability to understand the market as also market products and services.
Some of the universities in United Kingdom that offer Degree courses in Hospitality Management are Bradford College, University of Salford, City of London College, University of Wales Institute in Cardiff, Buckinghamshire New University, Coleg Llandrillo Cymru, University of Sunderland, Northumbria University.
University of Surrey, Cavendish College, London South Bank University, North West Kent College, University of Ulster, Westminster Kingsway College, University of Central Lancashire, University Campus Suffolk, Manchester Metropolitan University, University of Derby Buxton, North Highland College, South West College.
The job prospects related to the course are varied, such as Public House Manager; maintaining the working of a pub or bar, Customer Service Manager; dealing with customer needs, managing customer care staffs, etc. Catering Manager; arranging food and beverage services for business meets, recreational events, hospitals etc.
Restaurant Manager; ensuring quality standard of the food served, customer satisfaction, looking to increase profitability of the restaurant, Tourism Consultant; rendering tourism facilities to customers and improving services in tourist areas, Event Organizer; develops and handles full processes of exhibitions, public meets, conferences etc., Human Resource Officer; coordinated the inter-personal relations between the staffs and the employer regarding increments, discipline, salary etc.,